take care® by WageWorks

Frequently Asked Questions

Why do participants appreciate the Card?

Where is the Card accepted?

How do we verify that the Card is used ONLY for qualified expenses?

What happens if the Card is used to pay for services that are not IRS qualified?

Can participants file claims when the Card
is not used?

What if the Card is lost, stolen or was not received by a participant?

The Flex Benefits Card can be used only at qualified locations. The Card may not be used at all merchants that accept Visa debit card.

For example, it works at providers like pharmacies, doctor's offices, vision care centers, hospitals, IIAS retailers, etc.

These IRS-imposed limitations help to insure that the Card is used only when paying qualified expenses. When the
Card is swiped at a qualified location and there is a sufficient balance available in the participant's take care account, the Card swipe is approved.

An informative insert with "Important Tips for Using the Card" is mailed along with the participant's Flex Benefits Card.

^{The Flex Benefits Visa® Debit Card is issued by The Bancorp Bank member FDIC, pursuant to a license from Visa U.S.A. Inc. and can be used at qualified locations. The Card may not be used at all merchants that accept Visa debit card.

This disclaimer language is needed on all pieces of marketing, including each page of this website that mentions, shows or speaks of the prepaid card or card program. This Acceptance Language is needed at least once per page of this website.

*By placing this statement on each page that mentions the card, then this will satisfy Visa's requirement to have the program name at least once per link on websites.}